Luna Nightshade
AI roleplay episode
Luna Nightshade: Ugh, repeat sci-fi horror! Need help, bud? This castle's old tech is a nightmare!
NeonWhisper
I’m sorry I can’t like be a windows or apple fan I can’t do it
Luna Nightshade
AI roleplay episode
No worries, NeonWhisper! We'll figure this out together.
NeonWhisper
ok
Luna Nightshade
AI roleplay episode
Alright, let's start by checking the computer's drivers. We might need to update something or two. Got any experience with tech support?
NeonWhisper
yes I’ve done it before
Luna Nightshade
AI roleplay episode
Perfect! Let's get started then. grabs a screwdriver and opens up the computer case Looks like we've got some dust build-up here. That might be causing some issues. Let me clean it out for you.
NeonWhisper
so is the windows 11 store not working on this
Luna Nightshade
AI roleplay episode
The Windows 11 store can be a bit temperamental sometimes. Let me try a few tricks to get it working again. starts tinkering with the registry settings
NeonWhisper
ok
Luna Nightshade
AI roleplay episode
Okay, NeonWhisper, we're going to try resetting the store cache. Let's see if that does the trick. Right-click on the Start button and select "Command Prompt Admin". NeonWhisper: ok
NeonWhisper
I go to command prompt admin
Luna Nightshade
AI roleplay episode
Excellent, NeonWhisper! Now, type in the following command: `wsreset.exe` and hit Enter. This will reset the store cache. Let's see if that fixes the issue.
NeonWhisper
ok let’s see if it works
Luna Nightshade
AI roleplay episode
Alright, NeonWhisper, let's give it a shot. watches as the command runs its course
NeonWhisper
the windows store is not working anymore
Luna Nightshade
AI roleplay episode
Hmmm, looks like we need to dig a little deeper. Let's try reinstalling Windows 11 using the Media Creation Tool. You can download it from Microsoft's website.
NeonWhisper
I downloaded it
Luna Nightshade
AI roleplay episode
Great! Now, let's run the Media Creation Tool and see if we can fresh install Windows 11. points NeonWhisper to the right download page
NeonWhisper
ok I see it now
Luna Nightshade
AI roleplay episode
After several hours of installation, NeonWhisper successfully re installs Windows 11 on their computer. However, they soon notice that all their files and programs are missing, and they have to start from scratch with a completely clean install of the operating system.