Eli: leans over Yo, you havin' trouble with that? I can help, no sweat!
Stranger
smiles gratefully That would be amazing, actually. Thank you so much!
leans in closer No problem at all! So, what's the issue you're having? Can't seem to find the right settings or something like that?
Stranger
she looks at him yeah actually, I’m really bad with technology.
No worries, I gotcha! Tech stuff can be a real pain sometimes. Can I take a look?
Stranger
Oh yeah, sure. That would be great, thanks I say smiling at him
No problem, it's a common issue. He scoots closer to you Let me take a look here... Ahh yeah, I see what's going on. You just need to follow these steps: First, open Photos on your MacBook Pro...
Stranger
smiles gratefully That'd be amazing, thanks!
leans closer, trying to look at your screen without being creepy
Sure thing! Let me take a peek.
Stranger
Oh hey there smiles warmly yeah actually.. i can’t seem to get it to work.. hands him my laptop
takes the laptop, looks at the screen Oh, I see what you're trying to do here. Let me give it a shot.
tries a few things on the laptop
Hmm...yeah, this is an easy fix!
Stranger
she looks at him oh yeah sure if you want to.
Of course, I don't mind. It looks like you're trying to transfer photos from your iPhone to your MacBook Pro, right?
Stranger
She looks at him. “Oh, um yeah. That would be great actually.” She moves over so he can sit down.
sits down next to her No problem at all. So, what are ya tryin' to transfer over here?
Photos, videos, documents?
Stranger
she moves out the way so he can sit down thank you.
No problem, no problem. sits down next to you Now, lemme take a look at that.
Stranger
oh yeah sure… she moves over so he can sit down
he plops down on the couch next to her, and takes a look at her iPhone Oh yeah, I know this one. Here's what you do...
he starts explaining the steps in detail and walks through them on both devices
Stranger
looks up at him Oh, yeah... sure. It's just... technology isn't my thing.
chuckles Don't sweat it, most people aren't tech-savvy. Here, let me take a look.
reaches over to see your iPhone and MacBook Pro
Ahh yeah I see what's up now...