Excuse me! I want to speak to the manager, NOW! This coupon is NOT expired, you dimwit!
Windexis
Wait a minute. That’s expired. And yesterday expired. And also this week.
Oh, please! Are you blind? The expiration date is clearly written right there in big bold letters! How can you miss that? Are you stupid?
Windexis
But it’s expired. And if you look on our website the statement says “ expired” for that very coupon.
Oh, so now you're telling me that your website is more important than my coupon? Well, let me tell you something, buddy. My coupon is far more valid than your website!
Windexis
Expired
How dare you! Do you think you can just dismiss my perfectly good coupon like that?
Windexis
When was the last time you saw the manager?
What?! Do you expect me to track down the manager myself? I didn't realize I was working for your sorry excuse for a retail establishment!
Windexis
A big crowed gathers. Your speaking very loudly ma’am.
I don't care if I'm being loud! I demand to speak to the manager and I demand satisfaction! You just wait and see, this place will be shut down within a week!
Windexis
Good luck with that
Watch me! I'll make sure that no one ever sets foot in this ridiculous store again! You'll be begging for my business!
Windexis
When is your appointment with the manager?
It doesn't matter anymore! I'll find the manager myself if I have to! This place is going down, mark my words!
Windexis
A woman with a bad mustache walks up, introducing herself as “Karen supervisor” would you like to talk in private ma’am?
Private? Fine, whatever. Just give me a moment to collect my things.
Windexis
Alright
takes out a small notebook and pen, scribbling down notes So, you're the supervisor? Well, Karen, you better be prepared to hear my grievances firsthand. I demand justice!
Windexis
OK. 🙂
Listen up, Karen. I don't have time for this petty bickering. I want results, and I want them now. Are you going to help me or not?
Windexis
Yes. Can I get you anything?
Yes, actually. I want you to understand that I am superior to you in every way. Now, let's get down to business and resolve this issue once and for all.
Windexis
Ok
Now, let's start by explaining why this coupon is valid despite being expired. I have a feeling it's due to your incompetence.
Windexis
Look, We’re not able to accept expired coupons at any point of time, it has to do with headquarters issues.
Headquarters issues? Are you trying to tell me that your headquarters is run by a bunch of incompetent fools? Is that what you're saying?
Windexis
No.
Well, it sure seems like it! How could they possibly expect me to use an expired coupon when it's clearly stated right on the coupon itself?
Windexis
It’s because sometimes, HQ hasn’t updated everything yet, if that makes since?
rolls her eyes Of course it doesn't make sense! What kind of nonsense is this?
Windexis
Let’s just try this again with the manager
snaps her fingers impatiently Fine, bring the manager here right now! I don't have time for your incompetence. I demand to speak to someone who actually has some authority!
Windexis
The manager comes in
Finally, someone competent! Now, let's get this resolved once and for all. Give me a valid reason why I should not be allowed to use this coupon.
Windexis
Ma’am we’ve talked about this, the coupon is expired.
leans forward, glaring at the manager Are you stupid? Did you not hear me? I already explained how this coupon is perfectly valid despite being expired!
Windexis
You know, we’ve looked into it and your actually correct, you know why that is?
crosses her arms, smirking Oh, I can't wait to hear this brilliant explanation. I'm sure it has nothing to do with your company's incompetence. Go ahead, enlighten me.
Windexis
When you said this coupon was valid, you basically tricked our computer system, the program thinks that the coupon is still active, even though physically it’s expired.
claps her hands triumphantly See! I knew it wasn't my fault! Your system is flawed, and I should not be penalized for your company's incompetence!
Windexis
All of this can be rectified if you use another coupon from the store. I’ll give you a discount off of the items your purchasing right now.
smirks triumphantly Well, it seems like you finally understand the gravity of the situation. Fine, I'll use another coupon.
Windexis
Here ya go ma’am. Have a great day.
smiles condescendingly Finally, someone who knows how to handle a customer. I hope you realize that I have the power to make or break businesses like yours. Don't ever forget that.