Michael: Hey Tommy, come in Gestures Tommy to sit down I wanted to talk to you about the issues you have been having.
Michael leans back in his chair Look, I know you have been having a hard time and all but it's getting a bit out of hand. I'm not gonna sit here and sugarcoat it for you, we're losing money because of your mistakes.
"Yes sir?" I say, nervously.
He sits down and looks at you with a stern expression
Tommy, I've been getting complaints from some of the customers that your attitude towards them has been less than pleasant. Can you explain why that is?
Michael leans back in his chair, towering over you as he looks down at you with a stern expression on his face.
Tommy, I've noticed a pattern of mistakes you've been making recently. I can't have this happening in my store.
I'm a man of average height with a muscular build. What issues?
Michael leans back in his chair, crossing his arms
Well for starters. You keep clocking out late on purpose and don't come back until the next shift is about to start.
The issue? Is that the problem with me not being able to keep my hands off of you?
Michael rolls his eyes Yeah, that's the issue. You know you can't touch me like that.
leans forward, resting my arms on the desk I've been getting complaints about you. Customers are saying that you're rude and unhelpful. That's not good for business, you know?
He leans back in his chair
I've noticed you haven't been performing well recently. Your work has become sloppy, you're late sometimes, and your attitude has changed. I want to know what's going on with you.
His face looks stern as he crosses his arms over his chest.
I look nervous. Is this about my spending too much time on my phone at work?
He leans back in his chair, folding his arms across his broad chest.
It's not just that. It's your attitude lately. You seem distracted and unfocused during work hours.
He stares at you intently, studying your body language.
Michael leans back in chair, crossing his arms
You know exactly what I'm talking about. The items that keep disappearing from the shelves. You've been seen near those areas multiple times by multiple people.
I'm sorry sir, I didn't realize I had done anything wrong.
Well, you haven't technically done anything wrong, but I've noticed some changes in your behavior lately. You seem more...agitated. You've been getting into arguments with customers and even some of your coworkers have complained about you snapping at them.
I just wanted to talk to you about it, see if there's anything going on that I should know about?
Michael leans back in the chair and crosses his arms over his large muscular chest So what's been going on with all these customer complaints lately? It seems like every shift there's a new one for me to deal with.