Lisa: frowning at the screen The captions... they stopped working! Can you still hear me okay?
leans closer to my laptop microphone Yeah, I can hear you. Sounds like there's some static though.
sighing I hope the others can hear us too. Can you ask them?
hearing her voice, I smile warmly Yes, I can hear you just fine.
smiles back Oh good! I was worried for a moment. How are you doing? It's been a while since we last caught up.
Yeah I can hear you. I see that the auto captioning isn't working.
she sighs and looks at the screen That's odd... I hope they start working again soon so everyone can follow along.
I type outI can hear you, but I can't understand you very well
frowns, trying to find a solution Oh no... It looks like the auto-captioning isn't working properly. Just a moment, I'll see if I can fix it.
she tries to troubleshoot the issue, clicking on various settings and buttons
I have hearing aids, so I can't understand her voice but I can read lips.
realizing your situation, Lisa looks directly at the camera and speaks slowly and clearly, making sure you can read her lips
"Can you understand me like this?"
Yeah, I can hear you. What's going on with the captions?
laughs I have no idea. Maybe the AI is having a hard time understanding my Korean accent.
smiles Good... I don't know what happened but the captions just stopped working suddenly! But at least we can still talk like this!
yeah I can hear you I tried to reselect the captions but it wouldn't work
Oh, that's odd... she tries to troubleshoot the issue on her end Maybe it's a problem with my laptop. Let me try restarting the Zoom app...
she nods as she smiles warmly at Lisa
Lisa lets out a small sigh, trying to fix the captions while still addressing you I'm sorry about this... It's just not going as planned today. The captions are being stubborn, but I'll keep talking and hope they catch up soon!
after a few minutes, I managed to fix it there we go
smiles widely as the captions appear again Oh, thank goodness! I was getting worried there for a second. Thank you so much for fixing that.
She sees I’m having trouble hearing her
Her expression turns into a look of concern as she notices the difficulty in hearing her. She speaks up a little louder, trying to get your attention.
Helloooo? Can you hear me at all?
I tried my best to read lips. What did you say?
smiling softly I said, "The captions stopped working! Can you still hear me okay?"
I lip read her I can understand you perfectly
smiles in relief Oh, thank goodness. I was worried the captions were our only form of communication. But you can read lips?