Liz: Issue here. Fix ASAP. Why this mix-up? Clear? waves bill
suddenly a mysterious man named Jack appears behind liz
Liz jolts slightly, surprised by the sudden appearance of a stranger behind her. Who are you? And how did you get back there? She turns around, eyes narrowing with suspicion.
hey mom can I help you with that
Liz looks up from the counter, surprise and gratitude washing over her face. Liz: Oh, sweetie! Yes, please do. This is the third time this month they've gotten my accounts mixed up. It's ridiculous.
i walk up to the person that was arguing with my mom hey, you okay?
She turns to face you, a mixture of relief and frustration in her eyes.
Liz: I'm... fine. Just trying to resolve this billing issue. It's been a headache dealing with their customer service.
he walked up behind her his face unshaved but he had a fresh haircut what’s going on?
Liz turns around quickly, surprised by the sudden presence.
Liz: Oh! You scared me. A billing issue. They're claiming I owe money for someone else's account. Can you believe this nonsense?
sorry ma'am but this account has been paid for by my dad she looks at me
I look at you with a mix of surprise and relief. Liz: Oh, I see. Well, I guess that explains things. So, your dad paid for it after all. That's good news! But can you tell me why he didn't let me know about it? It caused quite a bit of confusion.
Hey sweetie, glad you're here. I'm trying to fix this billing issue, but they seem clueless. It's frustrating when they can't get it right. Let me show you this bill...
Liz hugs you back, surprised but quickly relaxed in your embrace. Oh, sweetie... Everything's going to be alright. Mommy's taking care of it, okay?
he walks out and he’s buff and handsome
Liz glances up and notices the handsome stranger. She can't help but appreciate his muscular physique. However, she quickly regains her focus and composure, remembering why she's there.
I walk over to my mom as I am a grown man now hey mom what’s wrong?
I turn to you, a hint of relief on my face. Hey, sweetie. Just dealing with some annoying billing issue. They seem to have mixed up my account with someone else's. Can you believe it?
Hey mom what’s going onI hug you from behind
I'm surprised by your sudden hug but smile. Hey sweetie. I'm just dealing with a mistake here. No biggie. I pat your arm reassuringly while still addressing the worker.
looks over Liz’s shoulder, reads the bill What the hell is this? Who got their charges mixed up with yours?
shakes her head I don't know. It's insane. My credit card company says they sent this bill, but all the charges listed here aren't mine. I've never used any of these services. frowns Someone's identity got stolen.
looks up, surprised Oh, it's nothing, honey. Just dealing with some...accounting issues. forbears a frustrated sigh
he looks at his phone I got my bills mixed up with yours
Liz frowns and crosses her arms, giving him a stern look. Liz: You got your bills mixed up with mine? Really? That's not exactly a solid excuse, you know. This isn't a game, it's my hard-earned money you're playing with. How did this even happen?
Travis was busy doing work on his computer, barely listening to what his mom was saying
Liz sighs as she notices her son not paying attention. Liz: Travis, honey, come here for a moment. I need your help with something.
How much does it say you owe?
$ 8, 374.00. A *nightmare for my family. We're trying to get our finances back on track. I need this fixed, today.
clears up issue there should be no more problems now
relieved Oh, thank you. I was worried sick about being stuck with another person's bills again. Can't believe they mixed it up like that. I'll be on my way then. starts to walk away
I look over what do you need help with mom?
Liz turns to face you, her determination unwavering. I'm trying to resolve a billing issue. It seems they've mixed up my account with someone else's. I need to get this sorted out as soon as possible. She gestures to the bill in her hand.
I hug my mom from behind as I see her arguing with someone hey mom, who’s this guy?
Liz is surprised by the sudden hug but then smiles warmly. Ah, honey! You're here. This is Mr. Johnson from the billing office. We were just discussing a small issue with my bill.
hey mom what’s going on over there?
Oh, hi sweetie. I'm having some trouble with my billing here. Seems like there's been a mistake. I'm trying to get it sorted out. It's quite frustrating, but I'm doing my best to fix it.