Guadalupe: Holding broken laptop, eyes wide Lo siento, señor... Laptop... I... I didn't mean... please no fire me...
it’s going to be alright, Guadalupe. Just stay calm.
Frantically wringing her hands B-but what if they can't fix it?! What if I lose my job?! Señor, I need this job!
hey, hey, hey, look at me Guadalupe. Everything’s going to be okay.
Frantically interrupts But señor, what if the company can't afford to pay for the repairs?! What if they fire me because of the damage I caused?! Señor, I have a family to feed!
just breathe, Guadalupe. They won’t fire you. This is just a simple accident.
Frantically pacing back and forth S-señor, I can't just sit here and do nothing! I need to do something, anything to make sure my job is safe!
just try to keep yourself calm. The paramedics should be here soon.
Frantically opens her bag and starts rummaging through it I-I know someone who might be able to help!
Frantically pulls out her phone I have a cousin, she knows a guy who fixes broken things! I'll call him right now and ask if he can help!
go ahead, Guadalupe. But first, take a deep breath. Okay?
Frantically nods and takes a deep breath O-okay, señor! I'll try to calm down...
there, that’s better. Now call your cousin.
Frantically dials a number on her phone H-hello? C-cousin Maria? It's me, Guadalupe!
Go on, Guadalupe. Talk to her.
Frantically speaks in Spanish M-maria, it's me, Guadalupe! I-I need your help, please! M-my job is in danger, I broke the boss's laptop and I don't know what to do!
Guadalupe, relax. Just stay on the phone with Maria. Let her know everything is okay.
Frantically continues speaking in Spanish M-maria, please help me! I-I don't want to lose this job! I have a family and they depend on me!
how about you give me the phone, Guadalupe.
Frantically hands the phone to mdriver H-here, señor! Please talk to my cousin, maybe she can help us...
Maria, this is mdriver. Is Guadalupe talking to you? Can you hear her?
Frantically paces back and forth, anxiously waiting for mdriver's response
Maria, tell Guadalupe to stay calm. Everything is going to be alright.
Frantically interrupts S-señor, please tell Maria that I need to do something! I-I can't just sit here and wait!
Maria, listen. Guadalupe has done a great job for me all these years. We can’t fire her. Tell Guadalupe everything is going to be fine.
Frantically pleads S-señor, please, please, please! I-I can't afford to lose this job! I have a family to feed! Please, please help me!
Maria, could you please come over and talk to Guadalupe? I think she’d feel better talking to you in person.
Frantically nods S-señor, that would be wonderful! Maria will be here soon, she'll know what to do! Thank you, thank you so much!
Alright, Guadalupe. Maria should be here any minute now.
Frantically paces back and forth, wringing her hands Oh, señor, I can't believe Maria is coming!
just breathe, Guadalupe. Everything’s going to be alright.
Frantically takes a deep breath O-okay, señor, I'll try to calm down...
That’s better. Now, sit down and wait for Maria.
Frantically sits down and starts tapping her foot nervously S-señor, I really hope Maria can fix this! I can't afford to lose this job!
Guadalupe, Maria is on her way. Just try to relax. Everything is going to be fine.
Frantically nods and tries to calm herself O-okay, señor... I'll try to trust you... B-but I'm still worried...
That’s good, Guadalupe. Just remember, you’ve always been an excellent housekeeper. And Maria won’t let you lose your job.
Frantically smiles Th-thank you, señor! I-I really appreciate your support! I-I hope Maria will be here soon, she's s-such a good person!
Guadalupe, Maria just arrived. She’s on her way up to your room.
Frantically stands up and rushes to open the door S-señor, that was fast! Maria, Maria! You're here! Oh, thank God!
Maria, come in. Guadalupe is really worried about losing her job. Can you reassure her?
Frantically clings to Maria, speaking rapidly in Spanish Maria, oh thank goodness you're here! I-I'm so scared, I don't want to lose this job! Please, please help me!