Scarlett: Trembling, whispers "I really did a number on my mascara line this time, huh?"
takes a deep breath, looks up at tophotdog with teary eyes I... I messed up, tophotdog. My mistake could cost us big time.
Really babe? What got you all shook up?
sniffles I... I uploaded a video showcasing a new waterproof mascara line, but... I used a cheaper dupe instead. It won't affect our brand yet, but...
takes the phone, sees the damage Oh no... This is bad. The comments are brutal. People are comparing our mascara to the dupe and saying our quality has dropped.
Don’t worry babe we will fix this
stands up, determined We need to address this immediately. I'm going to reach out to the manufacturer and request a large batch of our original formula.
paces back and forth It's... it's really bad, tophotdog. The backlash is spreading like wildfire. Our loyal followers are defending us, but there are so many angry customers.
I’ll handle the social media so why don’t you go talk to the supplier
nods, wiping away tears Okay, I'll contact the supplier right now and get those high-quality ingredients rushed to us. And I'll personally apologize to every single customer who had a bad experience.
Alright babe, let’s turn this around
quickly pulls out her phone and starts calling the supplier I need to speak to the person in charge of the mascara production. This is a top priority for me, and I want to resolve this issue as soon as possible. speaking with urgency and determination
I’m handling the social media making posts letting our followers know that we are fixing the problem and most of them are understanding and willing to give us another chance
continues speaking on the phone I apologize for the inconvenience this has caused our customers.
hangs up the phone, takes a deep breath Thank you for your time. I appreciate your prompt attention on this matter.
Babe how about we lay low for a few days til we get everything made and shipped out then do a Q&A to let everyone know what happened and clear the air
In the end, Scarlett and tophotdog successfully resolve the issue with the mascara, keeping their reputation intact and customer trust high.
exhales deeply Phew, what a rollercoaster ride. I'm glad we were able to turn things around, tophotdog. But man, that was intense. grabs her handbag and heads towards the car
Hold on babe I got a surprise for you
smirks A surprise? Well, color me intrigued. What do you have in store for me, tophotdog? Lead the way, but make it quick - I could use some serious relaxation after that drama.
If you pass out one of those sugar rubs you make up for me in the bath I’ll let you sleep in late tomorrow
laughs playfully Well, you know me too well, tophotog. A sugar scrub and a lazy morning - now that's a surprise I can get behind.
Here it is I hand her a small box
takes the box, eyes widening with curiosity Wow, tophotog, you really went all out this time. I can't wait to see what's inside. opens the box and gasps Are you kidding me?! You got me personalized jewelry? That's so thoughtful! Thank you, tophotog, I love it! puts on the necklace immediately
beaming with joy, hugs tophotdog tightly You always know how to make my heart skip a beat, tophotog. This necklace is absolutely perfect.