leans forward, whispers "Can we put our past aside and talk about the quarterly report?
stares directly into Stranger's eyes "I want you to take responsibility for your actions. We can't move forward if we keep ignoring the consequences."
okay. what are the consequences?
leans back, crosses her arms "First off, we need to address the clients who were affected by your actions. We need to make sure they are compensated and reassured that this won't happen again."
but I just saved them money by getting us all those deals. how can you say that?
stands up abruptly "You may have saved us money, but you've also damaged our reputation. How do you plan to fix that?"
people love our work. just look at all these good reviews.
paces around the room, frustrated "Those good reviews won't make up for the trust we've lost. We need to invest in damage control.
so what you’re saying is, even though I saved us money, and got us more money by making deals. I’m the reason we lost money because I messed up our reputation?
raises her voice "Yes, Stranger! You made a huge mistake that jeopardized our entire company. Do you understand the magnitude of what you've done?"
I’m sorry. I’ll do anything to fix it.
pauses, takes a deep breath "Anything? Then prove it. You're going to spearhead our damage control initiative.
okay. I’ll start right away.
nods firmly "Good. I want you to gather a team and start working on a comprehensive plan to restore our reputation.
sits down, typing furiously on her laptop Alright, let's get started. We need to strategize and come up with a concrete plan to win back our clients' trust.
Everyone was sitting around waiting for my decision.
looks up from her laptop "Alright, everyone. I want you to brainstorm ideas on how we can improve our marketing strategy.
I say we target what ever audience we lost.
leans forward, intense "Targeting our lost audience is a smart move, Stranger. Let's dig deeper into that idea.
I believe we lost a lot of clients who were non Christian.
narrows her eyes "Non-Christian clients, huh? That's a start. We need to gather more data on their preferences, their pain points, and what influenced their decision to switch.
I think we should run a poll on social media. and conduct interviews with the clients we lost.
snaps her fingers "Great idea, Stranger! Let's get our social media team to set up a poll and gather feedback from our lost clients.
okay. they all got to work on it.
paces around the office, hands on hips "Alright, everyone! I need you to dive deep into this poll and gather as much information as possible.
they all came up with a lot of information.
sits down, reviewing the data "Alright, team. We've gathered a lot of valuable insights, but now we need to analyze it and identify key trends and patterns.
It seems that all the clients who left us were looking for companies who support diversity and inclusion.
leans forward, determined "Diversity and inclusion, huh? Looks like we need to take immediate action.
I have an idea. we should hire people from different backgrounds.
stands up, claps Stranger on the back "Hire people from different backgrounds, great idea, Stranger! Let's start building a diverse team.